Our
Philosophy

Johannesburg +27 (0) 11 658 8200

Dubai +971 4 401 9291

London +44 (0) 203 861 6400

Our Purpose

To create sustainable Corporate Property and Engineering insurance solutions in collaboration with our preferred business partners in our chosen territories.

Our Mission Statement

To be the insurer of choice in our chosen areas of business by offering innovative solutions and quality capacity, while maximizing returns to all stakeholders, and providing an enriching and rewarding environment for all employees.

Underwriting Ethos

Correct understanding and measurement of risk, appropriate reinsurance placement and accounting and effective claims management are all key to our underwriting approach.

Operational Ethos

Every Emerald employee must be motivated, enthusiastic, professional and effective.  They must understand their goals, be empowered and be encouraged to utilise their initiative and skill.

Treating Customers Fairly

Emerald is committed to treating customers fairly and support the principles and guidelines as set out in the Financial Services Board Regulations.




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